At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.
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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.
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Great service and a great deal on tires. Ed was very helpful and I appreciated the video of the underside of my car. I'll be back...Thanks...!!!
I wanted to drop a note to give a shout out to Bob Duffy from the Medway Direct Tire Store. I brought my Jeep Patriot on Saturday December 8th for a tire rotation, alignment, and oil change.
Bob later that morning had sent me a video of my vehicles back brakes and explained how the gaps were really thin and should be replaced for safety reasons. When I called back and spoke to Bob he explained the areas around the back brakes and the issues that they could fix and keep the work within my budget. He worked with me to get the work done and was a patient, pleasant, and a great resource of tire, brake knowledge.
Thank you again, I had a very good experience through Direct Tire and my Jeep Patriot is driving great.
Came in late one afternoon with a nail in the sidewall of a tire. Steve (the manager) was able to squeeze me in to swap the damaged tire for the spare and got me back on the road in a few minutes (even though they were very busy). They ordered the new tire for next day delivery and I arrived back mid-afternoon the following day for the swap. They took my vehicle right in and had me back on the road in about 30 minutes.
I have had great service from Direct Tire and I am happy to recommend them to anyone looking for good prices and great attention to detail. Thanks very much!
Business reply to this review:
Our Pleasure! Thanks for the kind words! -Clark
competitive price wise, courteous and finished on time
You were all that I could want in a mechanic except for telling me how much needs to be fixed. I loved the video, I was happy that who I talked to explained what repairs were urgent and what I could do soon. We even made a list of the order. I’m amazed that it was so fast and I left with estimates of what else needed to be done plus the tires I also need. I was very happy to have a picture of the estimate texted to me as well. I heard after the pain it was today to be without a car that I could have got a loaner from you too! I hope we can make that happen since I am going to be in a lot fixing everything as I can pay for it. Thank you for a wonderful first time there and it makes me wish I had gone to you for years.
Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.