At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.
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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.
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Always happy. Great service.
We came in with damage to the sidewall of one tire, and Jonathan Taylor was extremely helpful, kind, courteous and provided wonderful service. He was quick, efficient, and clearly honest, and we really appreciated how smooth and easy he made our experience. Many thanks to Jonathan and to the rest of the repair team who helped us out!
The guys in Peabody, Bob, Ron, Rich, Pete, Mike and all the rest, they always WOW me. Excellent service, very professional, polite, helpful and fast. I'm a return customer for the past 15 years + and will keep coming back. Thank You!
Neede a tierod end and brakes (4 wheels) on my Chrysler 300. Ron greeted me when I entered and promptly started the process for my service. Steve then came in and followed up with more detail.. Both men were friendly courteous and knowledgeable. Steve explained what would be involved in the work I needed and clearly explained what parts were required. I left the car at 8:00a.m. and it was ready at 4p.m..
I neede a front end alignment and Steve pointed out the %yr. alignment plan for $200.00 which I took advantage of. With an average alignment costing $80 and I have my car done twice a year $200 is a bargain. I had coupons for free brake pads which were worth $100 that were accepted no problem. I am very satisfied with the work performed the price was fair and the professionalism staff was outstanding. I would definitely recommend The Peabody branch for your repair needs.
This was my first visit to Direct Tire. From the start, I felt that I was dealing with a competent, professional service organization. I was having a problem with the brakes in my car, and a previous attempt at fixing the issue at another service garage had not solved the problem. Shortly after I dropped the car off, I received a text message with a link to a video of the my car in which the service technician described and pointed out what the issue was. I gave the go ahead for the work. The work as completed within the time they said it would take. Now, about 100 miles later I am completely satisfied with the service. I will defitinitely be returning to Direct Tire for my routine maintenance as well as any repair work I might need in the future.
Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.