At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.
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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.
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I recently used DirectTire for the first time to have my brakes replaced. I was very impressed with their transparency (the video showing what needed to be replaced was fantastic!) as well as the convenient updates via text. Jonathan assisted me and did a great job of explaining what needed to be fixed as well as giving me updates during the day. He was very patient with me and extremely profession. I will definitely be back for future service (hopefully not too soon!) and will request assistance from Jonathan again.
Honest and very knowledgeable. I got great advice and a fair price. The service is exceptional from the way they explain what they're doing to the way they communicate status via text. I will be a regular.
Just wanted to say i was realy satisfied. I was referred here by a co worker. So i stopped by to get four jew tires and an alignment. Ron was a great person to deal with. He was very professional and honest. Unfortunately i was unable to have my alignment completed due to my lower control arm being worn out. Unlike any other shops they would do it just to get my money. Ron was honest to say that if they did it anyways it would be just a waste of my time. He even quoted me prices to have the job done. By my first impression I'll be coming back again and will be referring everyone to see these guys.
I want to say thank you to all direct tire employees and especially a big thank you to Geno who went out of his way to make sure my needs were met.
Before coming into direct tire I was having a lot of issues with my rims and tires on my Mercedez. Geno was patient with me and did not give up until we found the right match for my rims and tires. When I came in the very next day to get my car I had a big smile on my face. I feel a lot better knowing this winter my car will be not only looking fantastic,but I also will be in a much safer ride. Thank you Geno! I will be coming back again and letting all my friends know the wonderful service I received.
Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.