At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.
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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.
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Selected Category: Wheel Services
I was having an odd project wheel and tire build (special order tires and rims - some not from Direct Tire), and Peter walked me through it step by step. Made the whole process super easy.I am actually having them build my second wheel set for racing because of the service I received the first time!
Ed and his crew went over and above to give me the best service possible. They were kind, courteous, efficient and generally all really nice guys. While I was waiting for them to find out what was making the front end of my car shake, I received a video on my phone explaining the whole situation! How great is that? Ed then showed me exactly what was going on with the right wheel and what needed to be done to fix it. He said, "Keeping you safe is the most important thing." They had it done when they said they would, and Ed even found me a discount coupon! These guys are rock stars. I have great regard for Barry and his whole philosophy of helping people. I highly recommend them. Good job, guys!
Came in for routine warranty tire rotation and balance. Although the mileage was a little over, having scheduled an appointment, the staff were attentive, quick, and professional. They were done in about 15 minutes not having to make much adjustment to the tires' balances. Will return for continued service.
We are repeat customers and have always had a positive experience here. Last week, Ed and his team took the time to fix a dent on our Jeep when we dropped it off for an oil change. This is an example of superior customer service which keeps us coming back. Thanks guys!
Hi I have been using your service for a few years. I like the customer service. The free rotation on summer and winter is a very helpful service. I have had no problems with over selling or pushing other maintenance.
Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.