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1-800 Tire Pro (800-847-3776)

Reviews

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

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Showing 1-5 of 215 reviews
 First 1 2 3 4 5 » Last
Direct Tire & Auto Service
  5/5
Came in late one afternoon with a nail in the sidewall of a tire. Steve (the manager) was able to squeeze me in to swap the damaged tire for the spare and got me back on the road in a few minutes (even though they were very busy). They ordered the new tire for next day delivery and I arrived back mid-afternoon the following day for the swap. They took my vehicle right in and had me back on the road in about 30 minutes. I have had great service from Direct Tire and I am happy to recommend them to anyone looking for good prices and great attention to detail. Thanks very much!

Business reply to this review:

Our Pleasure! Thanks for the kind words! -Clark
Direct Tire & Auto Service
  5/5
Thank you for a great quick job changing over to a new set of winter tires. I really appreciated the car getting a complementary vacuum as well!

Business reply to this review:

Thanks for the kind words!
Direct Tire & Auto Service
  5/5
I awoke to a slow leak and tried in vain (3 stops in two hours) to add air. It was clear that my day was soon to be ruined. Drove to Galen St. knowing they would be bombed on this bad weather Friday. Could not believe the patient and professional attitude I got from Rick and Dan. They agreed to accept the car but made no promises for same day service. I was good with that. Returned at 5:30 unannounced, hoping! Sat and watched this team efficiently, courteously and with precision, handle all incoming customers picking up their cars. Amazing teamwork! My car was out shortly before 6:00. Terrific job by a great team.....I am proud to be a customer. Thanks to all.
Direct Tire & Auto Service
  5/5
Great experience on a set of 4, new rotors and pads along with a synthetic oil change for a Yukon Denali XL. Competive pricing (and I called around given the work) and easy to work with. Thanks Ed for the video of the work performed which was a special touch. Would recommend checking them out!
Direct Tire & Auto Service
  5/5
Very friendly and professional. Happy with tires, warranty and wait time!

Business reply to this review:

Good stuff! Thanks!
Showing 1-5 of 215 reviews
 First 1 2 3 4 5 » Last

Average Rating 4.9

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Direct Tire & Auto Service

Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.