Search
1-800 Tire Pro (800-847-3776)

Reviews

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

Please also visit us on:

Showing 1-4 of 4 reviews
 
Direct Tire & Auto Service
  5/5
Excellent customer service at the Galen Street Direct Tire! I arrived just before they opened for the day with an almost dead battery that had left me stranded the night before. Jesus was courteous, professional and very helpful. Even though I didn't have an appointment, the team was able to confirm the problem was the battery and replace it while I waited, which was incredibly helpful. The work was done within the time frame Jesus quoted, and I was on my way to work, barely missing a beat. Quick service, but still good quality and value. Hard to find this kind of honest, helpful, professional customer service these days, but Direct Tire offers it--it's their specialty. I highly recommend them.
Direct Tire & Auto Service
  5/5
Direct Tire installed a new battery in my SUV. It comes with a 6-year warranty, with some restrictions. As always, I can count on Direct Tire for outstanding service, promptly delivered.
Direct Tire & Auto Service
  5/5
These guys were great; fast, professional, trustworthy. Mr. Jonathan Taylor was helpful and warm, despite a packed waiting room (freezing cold morning, lots of dead batteries). They checked my battery and showed me the data that I needed a new one. Highly recommended.
Direct Tire & Auto Service
  5/5
On December 20 my altinator went, I pulled into Direct Tire at 3:15. They took my car right in and gave me a ride home. I needed my car to get to the airport at 5:30 the next morning they said they doubted I'd be driving my car ☹️ I'd have to make another plan. At 5:35 I got a call from Ed, my car was done. Wow they made it happen. I can't say enough about the service at Direct Tire Medway. They are experienced and professional. I will be going there for all my car needs.
Showing 1-4 of 4 reviews
 

Average Rating 4.9

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Graph of reviews for all locations
Michelin® Tires Bridgestone Tires Continental Tires Nokian Tires Toyo Tires Yokohama Tires

Direct Tire & Auto Service

Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.