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1-800 Tire Pro (800-847-3776)

Reviews

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

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Showing 1-5 of 549 reviews
 First 1 2 3 4 5 » Last
Direct Tire & Auto Service
  5/5
Needed new tires, so called and visited all of the big tire places in the area. By far, Kelly at this location had the best, most responsive customer service, as well as a better price than anyone else. She made the process friendly and easy, and stood out over the other places. Was no problem to get an appointment to put the new tires on, everything was quick, smooth, and easy. Especially love the videos that we can watch of the work being done! Great touch! Would definitely recommend this place.
Direct Tire & Auto Service
  5/5
I've been going to the Watertown location for more than a decade. The staff is friendly, patient, and helpful, and I totally trust them to be straightforward with me and have the best interests of my car (and my wallet) at heart.
Direct Tire & Auto Service
  5/5
Excellent service! And the car vacuuming was an unexpected bonus!
Direct Tire & Auto Service
  5/5
Great prices and amazingly helpful staff!! (Ed absolutely rocks!! :-)) I will definitely not only be coming back, but recommending to my friends! :-)
Direct Tire & Auto Service
  5/5
I am always amazed by the service given at Direct Tire. AMAZED. You folks have save my husband and I hundreds if not thousands of dollars over the last 15 years in needless repairs that the local Toyota dealer (and Subaru dealer) tried to convince us we needed. But Ray went the extra mile for me when I had the car towed on Sat 6-23 because I heard a horrible grinding when I was in Quincy driving the car (as did the gas station attendant and the the AAA driver) - Ray gave me a loaner car, had the car checked over thoroughly and drove it several times. The noise had disappeared (maybe the trip behind the tow truck had knocked whatever was making the noise loose). As there were no repairs required he did not charge me a penny. I will recommend Direct Tire to everyone I know (as we have for years). What an outstanding company.!! Thanks again for unbelievable service.
Showing 1-5 of 549 reviews
 First 1 2 3 4 5 » Last

Average Rating 4.9

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Direct Tire & Auto Service

Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.