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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.
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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.
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I have been using Direct Tire Peabody ever since we moved to the area in early 2007. At almost 50 years old, I have used MANY service shops in my lifetime. A few outstanding... most underwhelming and far-too-many disappointing experiences. From my FIRST visit to DT(P)... I was impressed with MANY things; Cleanliness, friendliness, positive attitudes, extremely knowledgable folks at the counter, honesty, Good selection and prices... the list goes on. They NEVER try to "up-sell" to things you don't want or need - as a matter of fact, they have talked me OUT of doing a couple things in the past that they felt were unnecessary. There is a lot of integrity at that counter. I have been using DT(P) for ALL of my service needs - not just tires and oil changes.
You will NOT get "the runaround"... you will NOT be taken advantage of... you will NOT be "talked-down-to" at all... they make every customer feel like they are their top priority. Try them yourself - you'll see.
When we had car trouble on the Mass Pike, Direct Tire was the closest auto service place our GPS led us to. Seeing we had a 5 hour drive back to NJ in front of us, Joe and Sean took care of us right away, even though it was a busy friday afternoon. The problem was professionally and accurately diagnosed and quickly repaired. Thanks guys!
Direct Tire continues to impress. I very much appreciate your customer service focus. Thank you!
Despite computer problems, my F/E was aligned, tire leak fixed, tires rotated within the estimate given.
Another typical example of excellent service I have experienced in 30+ yrs of being a customer of Direct Tire.
My husband and I find this location of Direct Tire to be extremely trustworthy. Most of the staff are very nice and go out of their way to go above and beyond. John is, hands down, our favorite to work with. Ray and Paul are fabulous too. I absolutely recommend this location to anyone needing their car attended to.
Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.