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1-800 Tire Pro (800-847-3776)

Reviews

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, and Medway, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

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Showing 1-5 of 47 reviews
 First 1 2 3 4 5 » Last
Direct Tire & Auto Service
  5/5
Besides having a full synthetic oil change I also had a tire rotation and everything was excellent and the time it took was fantastic. The staff was great and very courteous and very professional. This was my first experience there and I will definitely return in the future..

Business reply to this review:

Thank you!
Direct Tire & Auto Service
  5/5
Service for oil change and tire rotation was very fast even better than estimate. Waiting area is clean, comfortable with internet, TV and choice of hot beverage. They have a new service that sends you a video, via text, of the repair process and findings. Did not try to sell me any additional services, a real plus.

Business reply to this review:

Thank you!
Direct Tire & Auto Service
  5/5
Great Service
Direct Tire & Auto Service
  5/5
Made appt for 2 o’clock . Car was inside within 15 min. Serviced in 45 min including tirer rotation and Doug came to me and said my car was ready. Can’t ask for more than that. Great service. I used to go to my dealer fo this service even with an appt. it would take on the average an hour and half to get in and out. After traveling 25 min. To get there ,now I am 10 min, from distance tire and in and out .thank you .great people in the sales area and service dept again thank you joe b

Business reply to this review:

Thanks for the good words.
Direct Tire & Auto Service
  5/5
This place is great. We just moved to the area and they are right down the street from us so we figured we'd give them a try. Super friendly people, very honest, and helpful. They send you a video of your car while it's being checked out to explain what's wrong/what it needs. Never tried to sell me on anything. I would definitely go back!
Showing 1-5 of 47 reviews
 First 1 2 3 4 5 » Last

Average Rating 4.9

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Direct Tire & Auto Service

Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.