At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA, Peabody, MA, Natick, MA and Medway, MA. We strive to provide our customers with the best experience possible each visit.
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At Direct Tire & Auto Service, we take pride in offering the best customer experience to Watertown, MA, Norwood, MA and Peabody, MA. We strive to provide our customers with the best experience possible each visit.
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I been deal with bob since I bought my tires for my wife's Volvo. Bob has been great help me through any questions that I had I would highly recommend to go to direct tire in deal with Bob
All the guys at Direct Tire are kind and courteous. Specifically, James called to explain my repair needs and took further time to talk to me about my cars overall condition. He was honest and informative. Thanks James!
Re: service 7/20/17)
(This is the comment I tried to send with the survey s couple of minutes ago, but I kept hitting "Submit" and nothing happened.)
Annual summer wheels/tires changeover (yes, late July). I had not seen Bob before, but he treated me as they all have (Rich, Pete, etc.) which was as a long-time and valued customer. He/they fixed the leaks in two tires, and re-set the TPMS (which I don't have on the winter tires). Everything about the way Direct Tire conducts business is confidence-inspiring, and so when they have said I needed something (like a new tire) I have accepted their advice unquestioningly. There is a long-time business culture at Direct Tire which every employee I have met adopts and lives by.
First visit to Direct Tire to get 4 new tires. Excellent service and quality work provided by Mike and the mechanics. Answered all my questions and was not charged for a wheel alignment that was not needed as listed in original estimate. Waiting area is clean and comfortable, offered coffee by staff. Definitely recommend giving the Direct Tire in Medway a try for auto service and tires.
I purchased 4 new tires on June 30. Great service! Not only did they get me the 4 tires I needed within a few hours (they were not in stock in Medway, but were delivered so fast!), they also vacuumed the car out, cleaned off the dusty dirty rims, provided a video summary of each of the car's suspension items, & brakes via text message, rented me car for only $9!?!? and brought it to get an inspection sticker for no additional service fee before I got back. WOW!
Thanks for the great service!
Direct Tire & Auto Service is a pillar of the community. Direct Tire & Auto Service is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Watertown, Massachusetts area. Our goal is to focus on customer service. It is the foundation of our business. Direct Tire & Auto Service employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Direct Tire & Auto Service. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Direct Tire & Auto Service website or call us for personalized service.